Room Rates & Online Reservations
Book today at the Eagle House Motel and enjoy nice (reasonably priced) rooms, and walk just a few minutes to the center of town to experience the charm of Rockport shops, galleries and eateries.
All rooms have free Wi-Fi, A/C, mini fridge, microwave and cable TV with over 200 TV and radio stations. Click here for availability and online reservations.
Check In – Check Out Policy
Check-in is from 2:00 PM to 6:00 PM. If you will be arriving later, you will need to contact the lodge to make specific arrangements or choose express check-in. Check out is at 11:00 AM.
Cancellation Policy:
Because we are a small, family owned and operated lodge, cancellations greatly affect us. There is a $25 fee for any cancellations, regardless of the reason. In addition, we have a firm 14 day cancellation policy for all reservations. Reservations cancelled or changed within 14 days of arrival date (regardless of the reason) will be responsible for the entire reservation total. No refunds will be issued for early departure.
**Reservations over 7 nights or with multiple rooms may require a deposit and be subject to a separate cancellation policy. Any reservations booked online that meet this criteria will be contacted within 24 hours to inform them of a required deposit and/or separate cancellation policy.
We strongly recommend travelers consider trip insurance as our cancellation policy is firm. *Though we are still dealing with the aftermath of the Covid-19 pandemic, at this point in time all travelers should be aware of the risks traveling during Covid-19. Our cancellation policy will remain firm, including cancellations due to Covid-19.
Parking:
Parking is free but limited, it is first come first serve. Only one car per room allowed on site, including the Guest House. Overnight parking is allowed on Cleaves St and Hale St if the lot is full. Call if you need additional parking options
Quiet Hours:
Quiet hours are from 10 PM-8AM. We strive to provide a peaceful and relaxing atmosphere for our guests by minimizing noise during these hours. We expect all guests to respect other motel guests & local neighbors by refraining from participating in loud talking/yelling, playing music, or any other loud disturbances at 10 PM.
A fine may be imposed (discretion of owner/manager) on guests who violate quiet hours or are the result of noise complaints from other guests/neighbors. All noise complaints, which result in compensation to guests’ disturbed, will be charged to the guest room which caused the complaint. We will attempt to give one warning before removal or police are called, but this policy may be enforced without warning to protect our guests.
Payment
Payment is due 24 hours before arrival and we reserve the right to charge the credit card on file 24 hours before a guest arrives. Any guests opting for contact free or express check-in will also have their credit cards charged 24 hours before arrival. If you need to make alterations to payment method, please contact the hotel in advance.
Smoking Policy
All property and rooms are non – smoking. Violations will result in a $250 service cleaning fee.
Policy on Pets, Service Animals and Emotional Support Animals
No pets are allowed on the property, but Service Animals are welcome. Please note: according to the ADA emotional support, comfort, or therapy animals are NOT considered service animals and will be turned away. If you bring an animal into a room that is not a service animal you will be required to leave and you will not be refunded. If non-service animals are brought in the room, you will also be subject to an additional cleaning fee of no less than $50. https://adata.org/publication/service-animals-booklet
Policy On Damages
We reserve the right to charge a fee for damages incurred to hotel property as a result of hotel occupant or guest(s) of occupant. Any damages that occur will result in fees that will be billed directly to the hotel occupant’s credit card. These fees may vary depending upon the amount necessary to restore or replace the damaged property or damage to the rooms themselves. We reserve the right to charge a $100 minimum damage fee. There is a $20 lost key charge.
Force Majeure Event
Should events beyond Eagle House Motel’s control such as, but not limited to an act of God, disease, terrorism, state/government order, damage to the property, or any other cause beyond our control that renders us unable accommodate your reservation we will notify you immediately. If we cannot accommodate your reservation we will offer to rescheduled. If that is not possible, the reservation will be canceled without penalty. In such a case as force majeure, we will terminate the reservation without liability.
Other
We are an older building. Due to the age of our building, none of our rooms are handicap accessible. All rooms in the Motel are on the second & third floor and require steps to access the rooms. The Guest House also has multiple sets of stairs to access the front door. If you have accessibility questions, we strongly recommend you contact us directly to discuss what rooms are available.
Guest Items Left Behind
Eagle House Motel is not responsible for items left behind in the rooms. Guest items will be discarded after check-out. If any item is left behind, please call immediately as we do retain items left behind by guests.